Let me make it clear about customer care Representative – Hilo

Business Description

Do you want joining a team that is exciting? Our company is shopping for individuals who look for a fantastic profession in a company savvy company, and an opportunity to have a career that is lasting. Payday advances of Hawaii and Dollar Financial Group is searching for individuals who deliver exemplary customer support, and also have a desire to push boundaries. You can expect competitive pay, quarterly bonuses, advantages and a fast-paced workplace focused on developing leaders!

Payday advances of Hawaii and Dollar Financial Group happens to be people that are helping their economic requirements for over 25 years. Whether you’ll need a pay day loan,|loan that is payday your check cashed, need certainly to wire some cash, payday advances of Hawaii and Dollar Financial Group will be here to last.

What now ??

In this part – you will definitely do it all; product sales, customer care, neighborhood advertising, collections, protection of the shop https://titleloansusa.info/payday-loans-ky/, therefore the list continues on… within our business, the brighter you shine, the greater training, and individual development you get. It is a retail job, any ordinary task!!

Just what do ?

You have got retail experience with fast a paced environment.

You’ve got an amazing personality and interaction design.

You will be super-organized and are usually issue solver.

You are taking pride in every thing it shows that you do, and.

You have got unquestionable integrity.

Why work with us?

We spend money on our workers, considerable training, and development programs establishing you up for future success.

When we appear to be a fit, and you’re ready to start out a career that is exciting an organization that fosters worker growth, use today!

Job Description

  • Regularly offer a higher amount of customer support in a prompt and prompt method.
  • Preserve branch look and cleanliness.
  • Understanding of all check cashing procedures, check rates, and in a position to recognize the many kinds of checks.
  • Understanding of all secondary items and solutions and exactly how to cross offer them to your consumer.
  • Show effective spoken, written, and skills that are listening.
  • Displays attitude that is positive modification.
  • Handles and will pay down money based on policy and procedure.
  • Assures client complaints are handled with a feeling of urgency, making use of good judgment and customer service that is superior. Ensure all complaints are reported to your manager timely.
  • Understand and adhere to all business policies and procedures.
  • Precisely use the true point of purchase system to cash checks, procedure loan transactions, sell products, and balance money drawer.
  • Accurately take into account all money and equivalents that are negotiable after all policy and procedures.
  • Assist Manager in the collection process and prepare files for collections.
  • Abide by operational Security and LP policies depending on business policy including all available and procedures that are closing.
  • Familiarity with the basic office duties and exactly how to correctly make use of all workplace equipment.
  • Complete all paperwork timely and accurately.
  • Complete tasks as directed because of the Supervisor.
  • Insures accurate input of most data into business and merchant systems.
  • Insures complete conformity with all Anti cash Laundering policy and procedures.


  • Previous banking, retail or sales experience
  • Client Service oriented
  • Capacity to multitask.
  • Good computer abilities.
  • Exceptional social & interaction abilities.
  • Past cash management or product sales connection with any type or type an advantage.
  • Power to get results a schedule that is flexible evenings and weekends

Extra Information

All of your information shall be held private based on EEO directions.